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Support Macro Builder

by Stefy (nextime) LanzaUpdated May 22, 2026

Create support macros, classify tickets, build escalation rules, summarize threads, and generate QA checklists.

mcp
customer-support
support-macros
+3
|

How to pay

Subscribe

Monthly billing

$9/month

Predictable monthly cost with included usage. Best for steady, high-volume traffic.

  • Unlimited tools within plan limits
  • One API key, billed once a month
  • Cancel any time

Support Macro Builder MCP turns messy customer-support scenarios into reusable workflows. It classifies messages by issue type, urgency, refund risk, and SLA; drafts customer-service macros with placeholders; builds escalation rules; creates tone variants; summarizes support threads; and generates QA checklists. It does not send messages or modify ticket systems; it only returns structured drafts and guidance.